Boeing Tackles New Fuselage Issue in 737 Program
Boeing has initiated a focused quality assurance campaign within its 737 program, addressing a newly identified potential nonconformance issue with some 737 fuselages. This initiative, set in motion at the Renton factory, is part of Boeing Commercial Airplanes' steadfast commitment to maintaining the highest safety and quality standards in its aircraft production. The issue, flagged by a vigilant employee at a supplier, involves discrepancies in the drilling of two holes, which may not align precisely with Boeing's stringent requirements.
Stan Deal, President and CEO of Boeing Commercial Airplanes, in a message to employees, emphasized the critical nature of this initiative. He praised the company culture that encourages employees to voice concerns, attributing the identification of this potential nonconformance to the proactive stance of Boeing's workforce and suppliers. Deal's announcement is a transparent acknowledgment of Boeing's ongoing efforts to fortify the integrity and safety of its aircraft, signaling the company's proactive measures to address and rectify production issues before they escalate.
Although the identified fuselage issue does not pose an immediate flight safety risk, allowing all 737s to continue safe operations, Boeing is taking no chances. Approximately 50 undelivered airplanes are expected to undergo rework as a result of this finding. This meticulous approach, prioritizing thorough inspection and necessary adjustments, may impact the short-term delivery schedule of the 737 fleet but underscores Boeing's unwavering dedication to delivering aircraft that meet the apex of safety and quality benchmarks.
The revelation of this fuselage nonconformance has prompted Boeing to dedicate several days to intensive quality-focused activities within the Renton factory. This period will enable the inspection of affected airplanes and facilitate any requisite reworks, ensuring all aircraft conform to Boeing's rigorous standards. This initiative is a testament to Boeing's holistic approach to quality assurance, encompassing both its internal processes and the operations of its suppliers.
In light of this situation, Boeing has also addressed the broader issue of "travelled work"—the industry term for unfinished jobs that move along the production line, potentially leading to delays and quality control challenges. The company has reaffirmed its commitment to eradicating travelled work by enforcing strict compliance with quality specifications at all production stages. This includes holding suppliers accountable and ensuring that all components meet Boeing's specifications before they are incorporated into aircraft.
The response to this fuselage issue is part of a larger effort to integrate over 1,000 improvement ideas submitted by employees during a recent Quality Stand Down. These suggestions range from the acquisition of new tools to the implementation of additional stands, all aimed at enhancing the production process's efficiency and safety.
